1. Return Eligibility
We accept returns only for defective or damaged products. To be eligible for a return, the following conditions must be met:
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The return request must be made within 7 days of delivery.
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The item must be unused and in its original packaging.
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Proof of purchase (order confirmation or receipt) is required.
2. Return Process
To initiate a return, please follow these steps:
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Contact us at [email protected] within 7 days of receiving your order.
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Provide details and photos of the defective or damaged product.
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Once approved, we will provide instructions for returning the item.
3. Refund Policy
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Refunds will be issued only for defective or damaged products.
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Once we receive and inspect the returned item, we will notify you of the refund status.
4. Non-Returnable Items
The following items are not eligible for return or refund:
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Products damaged due to misuse or negligence.
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Items returned after the 7-day return window.
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Items without original packaging or proof of purchase.
5. Shipping Costs
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Customers are responsible for return shipping costs unless the item was received damaged or defective.
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We recommend using a trackable shipping service for returns.
6. Changes to This Policy
We reserve the right to update this Return and Refund Policy at any time. Changes will be posted on our website with the updated effective date.
7. Contact Us
For any return or refund inquiries, please contact us at:
Email: [email protected]