1. Order Processing Time
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All orders are processed within 1-2 business days after order confirmation.
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Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Time & Delivery
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Standard delivery time is 5-10 business days, depending on the destination.
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Delivery times may vary due to unforeseen circumstances such as weather conditions or courier delays.
3. Shipping Charges
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Shipping costs are calculated at checkout based on the delivery location.
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Any additional charges such as customs fees or taxes (if applicable) will be the customer’s responsibility.
4. Cash on Delivery (COD)
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We only offer Cash on Delivery (COD) as our payment method.
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Customers must be available to receive and pay for the order upon delivery.
5. Order Tracking
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Once your order is shipped, we will provide a tracking number via email or SMS.
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Customers can track their orders through our designated courier service.
6. Undeliverable Packages
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If a package is returned to us due to an incorrect address or failure to receive the order, additional shipping fees may apply for re-delivery.
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If the customer refuses delivery, the order may be canceled without a refund.
7. Delayed or Lost Shipments
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If your order is delayed beyond the estimated delivery time, please contact us at [email protected].
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If an order is lost in transit, we will work with our courier to investigate and resolve the issue.
8. Changes to This Policy
We reserve the right to update this Shipping Policy at any time. Changes will be posted on our website with an updated effective date.
9. Contact Us
For any shipping-related inquiries, please contact us at:
Email: [email protected]